Avidly is a full service Inbound Marketing Agency and Hubspot Partner. We’re 4 x Global HubSpot Partner of the Year and as an Elite HubSpot Partner our mission is to grow our team and customers by maximising the power of Hubspot. Our team and offices are based in seven different countries: Finland, England, Germany, Canada, Norway, Sweden & Denmark.

This role is to work with our Rev Ops team at our Clitheroe office.

Job Role:

The goal of the CRM Specialist is to facilitate the use of the HubSpot platform for our clients. Working across the entire HubSpot platform it is the specialist's role to review, advise, configure and implement the platform as the client requires. Working with clients on specific projects ranging from a 30 - 90 day project.

Some specific tasks that are included in the job role:

• Strategic setup and configuration of the HubSpot platform

• Identify ways to improve usage of the CRM

• Provide consultancy support with HubSpot to allow our clients to maximise their usage for the system

• Map and build customised reports and dashboards

• Train teams on how to use the HubSpot platform

• Identify and be proactive on ways that our clients can be more efficient within the HubSpot platform

• Build strong relationships with clients

• Work strongly with the Solutions team to create bespoke scopes of work

• Run demo’s of the platform

• Build and set up workflows (automated processes) and standards or

• Migrating entering data into the CRM

• Work with sales, marketing and service teams to map and build their processes

Ideal skills required would include

• Expertise in HubSpot(or similar eg Salesforce)

• Experience in CRM setup

• The skill to resolve technical CRM issues, including responding to bespoke requirements

• Ability to manage several different projects at once

• Great communication skills to build relationships with clients

• Strong communication and presentation skills - reporting to key stakeholders to present the project

• 1-3 years of CRM experience

• Proactive approach both internally and with clients - always be thinking of what we can do to grow our services as well as supporting our clients growth

• Good problem-solving abilities

What are some of the benefits of working at Avidly UK?
 

Early Friday Finishes: We have a 35.5 working hour week, each Friday we finish early so you can make the most of your weekend!

Hybrid Working: We believe being in the office is best for building relationships, learning and collaboration, but you have the flexibility to work from home when it works for you and your workload.

Flexible Working Hours: Our potential office working hours are 8am-6pm and core hours are 10am-4pm to give you the flexibility of when to start your day. Full time working hours are 35.5 per week.

Holidays: You’ll start on 22 holidays plus bank holidays which will increase each year up to 27 days of annual leave.

5 Year Bonus Once you reach your 5 year anniversary you get an extra 2 weeks pay to celebrate a half decade milestone!

Quarterly team meals As one of our core values, we think it’s really important to build strong relationships (and enjoy good food). Therefore every quarter each team goes for a meal or enjoys an activity together of their choice.

Creative working environment: We have a modern, purpose built, office which is fully stocked and has facilities for fun as well as work..

Social Team Activities: A mixture of in the office and out of the office activities, we make sure we have regular things planned to help build strong relationships. From weekends away, celebrating Eid to Weekly five-a-side and dungeons and dragons.

Structured Review Process: For your progression and development it is important to us you have dedicated touchpoints with your manager. From monthly 1-1s and twice yearly reviews.